Shipping policy

Please allow up to 3-4 working days for dispatch from the day you place your order. 

Please ensure all information is correct (Address / Email / Mobile Number) when ordering. Please check your email confirmation (this could be in spam / junk). If any information is incorrect we cannot be held responsible for any delays / failed deliveries caused by wrong information. If you use the Royal Mail tracking to re route / divert / 'deliver to a safe place or neighbour' we cannot be held responsible if this causes a delay with delivery.

If any information is incorrect or you just need to change an address, this can be changed if it’s more than 24h till it is due to be dispatched. Please email us at firmy2082@gmail.com with the subject 'Address Change'. Please include your order number or the full name used when ordering, the current address on the order followed by the NEW full address.

December delivery delays. Any orders placed during the month of December (typically from Black Friday in November) please expect delays to delivery times.